OUR SHIPPING INFORMATION
* We offer Free Delivery (Excludes Sale and Clearance). Please see below the conditions.
NOTE: You may experience delays on shipping these days due to COVID-19 related disruptions.
All MCS Formulas are shipped directly from our warehouses in Zaandam, one of the most beautiful and visited places in the Netherlands located near Amsterdam. We ship through our Shipping Partners such as Post NL, FedEx, DHL and Deutsche Post. Orders before 15:00 (Central European Time (CET)) will be shipped the same day during the business days.
Shipping to the Netherlands and Belgium: order today before 15:00 during the business days, and tomorrow you receive your order!
|Country||Estimated Delivery Time (business days)|
|Other EU Countries|US|UK||3-8**|
|Other Countries around the World||5-12**|
We understand that for many of our customers, fast delivery times are important. This is why we implemented the Express Shipping option. Our Express Shipping partner is FedEx, providing fast delivery and great reliability.
|Country||Estimated Delivery Time (business days)||Express Shipping Cost|
|EU Countries, Norway & Switzerland||1-4*||12.5 €|
|USA & Canada||2-4*||12.5 €|
|Australia & New Zealand||4-6*||17.5 €|
|Other Countries||2-6*||17.5 €|
WE SHIP WITHIN 24 HOURS
We always ship from our warehouse in the Netherlands within 24 hours on normal business days (Monday to Friday). Should you place your order at the weekend we will ship it on Monday. And if you placed your order before 15:00 (Amsterdam time), we will ship during the same day.
**Deliveries to many countries affected by coronavirus (COVID-19) got impacted, leading to delays.
Products delivered to addresses outside the EU might be subjected to additional local import duties, which will be paid by the customer. Such import duties will be added to the invoice for your purchase by the customs or the shipping partner.
In some rare cases, delays may occur due to reasons that do not depend on us such as customs holding packages for longer period of time. In such situation, if the package arrives with delay and the customer would like to be refunded, we kindly ask you to wait until you receive the package and can send it back to us. Once we received the package back we will proceed with refunding according to our Refund Policy.
We reserve the right to reject orders. If such a case may occur, we will inform you in time. We reserve the right to update our shipping costs if we may be required to do so. If such a case may occur, we will inform you in time.
If the package returns unclaimed we will withhold the related shipping and return charge from the refund.
If for some reason you are not satisfied with your purchase, you can return the product to us in its original conditions according to the guidelines described at Return Policy.
In case of error on our side, such as sending other product than those you ordered, we will resend your order. If such case may occur, please contact us at info (at) mcsformulas.com